Privacy Policy
How Plumbing Plus - Plumber in Northwich Cheshire (Kingsmead) collects, uses and protects your information.
This privacy policy explains how Plumbing Plus - Plumber in Northwich Cheshire (Kingsmead) collects, uses and looks after your personal information when you contact us or use our website.
Effective date: July 2026.
Who we are
Plumbing Plus - Plumber in Northwich Cheshire (Kingsmead) is a local plumber business based in Northwich. Our website is plumbingplus.co.uk. You can reach us by phone on 07900 359352.
What information we collect
We only collect the information we need to answer your enquiry and provide our services. This may include:
- your name and the contact details you give us, such as your phone number, email address or postal address
- details of the work or service you are asking about
- any messages or information you choose to send us when you get in touch
- basic technical information your browser shares when you visit our website, such as general usage data
How we use your information
We use the information you give us to:
- respond to your enquiry and provide a quote
- carry out and manage the plumber work you ask us to do
- keep records of the work we have carried out
- contact you about your job or booking
- improve the service we offer and the way our website works
Our lawful basis
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we rely on the following lawful bases for handling your information:
- Consent, where you have asked us to contact you or provide a quote
- Contract, where we need your information to carry out work you have booked
- Legitimate interests, so we can run our business, respond to enquiries and keep proper records
- Legal obligation, where we are required to keep certain records by law
Sharing your information
We do not sell your personal information, and we never share it for marketing by other companies. We only share it where we genuinely need to, for example with trusted providers who help us run our business, such as website hosting or communication tools, or where the law requires us to.
How long we keep it
We keep your personal information only for as long as we need it for the purpose we collected it, or for as long as the law requires. When we no longer need it, we delete it or securely dispose of it.
Your rights under UK GDPR
Under UK data protection law you have a number of rights over your personal information. These include the right to:
- ask for a copy of the information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information where there is no good reason for us to keep it
- ask us to restrict or stop using your information
- object to us using your information
- ask us to transfer your information to another provider
To exercise any of these rights, please contact us by phone on 07900 359352. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection, at ico.org.uk.
Cookie policy
Cookies are small text files that a website can place on your device when you visit. They are widely used to make websites work properly and to give site owners useful information about how their site is used.
Our website may use the following kinds of cookies:
- Essential cookies, which are needed for the website to work properly and cannot be switched off in our systems
- Analytics cookies, which help us understand how visitors use the site so we can improve it. These are optional and only collect information in an anonymous form
You can control and delete cookies through your browser settings. Most browsers let you block or remove cookies, and you can set your browser to warn you before a cookie is stored. Please note that blocking some cookies may affect how parts of the website work. For more about cookies and how to manage them, you can visit aboutcookies.org.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be shown on this page with a new effective date.
Contact us
If you have any questions about this privacy policy or about the information we hold, please get in touch with Plumbing Plus - Plumber in Northwich Cheshire (Kingsmead):
- Phone: 07900 359352
- Address: 7 King Edward Cl, Northwich CW9 8XQ, UK